Frequently Asked Questions (FAQ)

Although we have tried to make CouponCadet.com as easy to use as possible, we realize that you might still have questions. This page attempts to answer some of the more frequently asked questions about our site. You can also click on the help icon where it appears on the site to get specific help about that page. If you still have not found the answer to your question or concern, please send us an email from the Contact Us page.

Thanks for using CouponCadet.com!

• What is CouponCadet.com?
• How do I use CouponCadet.com?
• Why does clicking on a coupon link open a new window or tab?
• Why is my browser prompting me to install an "OCX"?
• What does "+xx days" mean in the expiration date?
• I clicked on a coupon link, but the coupon is not there!
• Why is there a warning icon next to a coupon link?
• Why is there an information icon next to a coupon description?
• What are the "Sunday Inserts"?
• What is the "Insert Info" tab?
• There is a coupon listed as being in a Sunday Insert on CouponCadet.com, but it isn't in my insert!
• I saw coupons on a website, but they aren't on CouponCadet.com!
• Can I use coupons when I buy trial sizes of products?
• Can I copy coupons?
• Does CouponCadet.com have a privacy policy?

• What is CouponCadet.com?

  CouponCadet.com is a website and service designed to help you quickly find the coupons and sales for the products and food you buy each week. You type in the terms you want to use, and only the things that match your search are shown - no more wading through hundreds of worthless links. Or you can search by category or brand. CouponCadet.com will guide you to the online or printed coupons you should use.

• How do I use CouponCadet.com?

  CouponCadet.com's coupon database contains both printed and online coupons. Most printed coupons come from inserts that you receive in your Sunday paper or in the mail. If you receive these inserts, write the date of the Sunday paper on the front of the insert. Then, when you see "RetailMeNot Sunday Insert 1/27/2019", you will know where to find the coupon.

  For online coupons, just click on the link to open the site where you can find and print the coupon. In many cases clicking on the link will also select the coupon. Please note that CouponCadet.com is not responsible for the content of external sites, nor can we help with any support issues, such as trouble printing coupons. You should contact those sites directly. You can tell if a coupon is an online coupon via the icon.

  For loyalty card coupons, click on the link to open the site where you will find the coupon and can add it to your card. Clicking the link will almost always select the coupon you are interested in. Note that you will need to be registered with the site to add coupons to your card. Please note that CouponCadet.com is not responsible for the content of external sites, nor can we help with any support issues, such as trouble adding coupons to your card or redeeming them at any given grocery store. You should contact those sites directly. Also note that many loyalty card coupons are store specific - they can only be redeemed at the store(s) listed in the coupon description.You can tell if a coupon is a loyalty card coupon via the icon.

  CouponCadet.com will show you - for each coupon - what needs to be purchased, including how many items, and what benefit you will receive. This is usually in the form of dollars or cents off the product, but it might also be buy one, get one free, or some amount off per pound. It also shows you the expiration date for coupons. Paper coupons have fixed expiration dates, but online coupons can have expiration dates that vary depending on when you print them. This is shown as +xx days or +xx weeks in the Expires column, indicating the amount of time you have to use the coupon once printed. Expiration dates for coupons that are expiring soon are shown in red.

  CouponCadet.com tracks "restrictions" on the use of the coupons, beyond having to purchase a certain number of products. Restrictions include minimum and maximum size, minimum price and whether or not the coupon can be doubled or tripled at the grocery store. When you see the Restriction Icon , you know that particular coupon has some restrictions associated with it. Clicking on that icon will show you the details of the restrictions. It will also let you know for online coupons if you have to login or register to get the coupon, and if the coupon is sent via email, instead of just being able to print it directly from the site.

  If you are interested in receiving the daily updates on the new coupons that are entered into our database, you can follow us on Twitter by clicking on this icon . If you do not have a Twitter account, click on this icon , choose to subscribe, and you will receive updates each time we add new coupons. If you are on Facebook, you can visit our page by clicking on this icon .

  Each week before you head to the grocery store, search here for the items on your shopping list to see what coupons are available. Just print or cut out the coupons you find. You will be amazed at how much you can save with just a few minutes of your time.

• Why does clicking on a coupon link open a new window or tab?

  Online coupons are hosted and managed by other sites, not by CouponCadet.com. At this point in time, you cannot print these coupons directly from CouponCadet.com - you must go to their hosted site. We open this site in a new window or tab to let you know that you are going to a different site.

• Why is my browser prompting me to install an "OCX"?

  CouponCadet.com is affiliated with the site coupons.com. This OCX is from coupons.com, and allows you to print coupons via the coupons.com ad on the right side of the screen without having to leave the CouponCadet.com site. Note that this is the same OCX that you would install to print coupons from the coupons.com site. If you have trouble installing the printer OCX or printing coupons, click here to see printing help from coupons.com. Note that you do NOT have to install this OCX to use CouponCadet.com.

• What does "+xx days" mean in the expiration date?

  Because consumers can go to an online site and print coupons whenever they want, online coupons cannot have fixed expiration dates like the coupons you find in your Sunday paper. Online coupons use "rolling" expiration dates that are calculated from the day you print them. So if you see "+30 days", that means that coupon expires 30 days after you print it. Note that our calculations are very close, but not always perfect, and you should always check the expiration date on the coupons after you print them.

• I clicked on a coupon link, but the coupon is not there!

  Sites that host online coupons are constantly changing their inventory, based on promotions ending and new promotions starting. While we at CouponCadet.com try to make every effort to keep our database up-to-date, occasionally a coupon might slip through the cracks and still be in our database after it has been removed from its hosting site. Some sites (such as SmartSource.com) also remove coupons from your view of their site once you've printed that coupon the maximum number of times (usually 2). If this happens, just come back to CouponCadet.com to see if there are any other coupons for the products you are looking to buy.

  It may also be the case that the coupon you are trying to print is only available in select areas of the country. Try entering your zip code in the coupon-hosting site's search area, click on "Search" or "Go", and then click on the link in CouponCadet.com again. You can also try zip codes in other areas of the country. Here is a table of zip codes for many of the major US cities.

  04101	Portland, ME
  02201	Boston, MA
  10007	New York, NY
  19107	Philadelphia, PA
  20004	Washington, DC
  28223	Charlotte, NC
  30303	Atlanta, GA
  33130	Miami, FL
  38101	Memphis, TN
  43215	Columbus, OH
  46204	Indianapolis, IN
  48226	Detroit, MI
  55415	Minneapolis, MN
  60602	Chicago, IL
  63103	St. Louis, MO
  64106	Kansas City, MO
  70112	New Orleans, LA
  75201	Dallas, TX
  77002	Houston, TX
  78205	San Antonio, TX
  80203	Denver, CO
  85003	Phoenix, AZ
  98124	Seattle, WA
  94103	San Francisco, CA
  90012	Los Angeles, CA

  Remember that some of the coupons you see for other areas of the country might be for products that are simply not available in your grocery store.

• Why is there a warning icon next to a coupon link?

  This icon is an indication that this coupon is only good for particular zip codes. You can hover your mouse over the icon or click on the icon to see a zip code you can use. You will need to type this zip code into the appropriate field at the coupon site in order to see and print the coupon.

  As mentioned above, some of the coupons you see for other areas of the country might be for products that are simply not available in your grocery store.

• Why is there an information icon next to a coupon description?

  This icon is an indication that this coupon has restrictions associated with it. These restrictions may include having to purchase a certain number of products, a minimum or maximum size, or whether the coupon will not double or triple (note that most stores will NOT double or triple coupons greater than 99¢). This icon also lets you know if you need to register for the coupon, and if the coupon is sent via email rather than just being accessible directly on a website.

• What are the "Sunday Inserts"?

  On most Sundays, large papers will carry one or more inserts or "flyers" that contain a variety of coupons. Examples of these include RetailMeNot, SmartSource, and the P & G Brand Saver. Often the value of the coupons in these inserts is worth 10 to 50 times more than the cost of the paper.

  CouponCadet.com tracks these inserts and stores the information on the coupons in them. You no longer have to look through each insert to see what coupons are there - just save your inserts (write the date of the paper they were in on the front), and then search CouponCadet.com to find coupons in those inserts for the products you want to buy each week.

• What is the "Insert Info" tab?

  The Insert Info tab allows you to see which Sunday newspaper inserts still have coupons that have not expired, as well as which inserts from the past few months have no remaining active coupons in them - by brand! This allows you to more easily discard old inserts that have expired coupons. We also highlight (in red) inserts whose final valid coupons are expiring soon. The drop-down box allows you to select how far back you want to look for expired inserts.

  Click on the arrows to expand the flyer and see which brands still have valid coupons in that flyer, along with the number of coupons still available. Click on the arrow next to a brand and see the details on the individual coupons. Coupons that are expiring soon are highlighted in red.

  As mentioned below, there may be coupons in your insert that we are not currently tracking. If there are regional coupons in a Sunday insert, they may not be in our database. However, almost all coupons are tracked. Click here for more information about regional coupons

  Please note that for companies that provide multiple inserts in a single Sunday paper, that depending on where you are in the country, the ads may appear in one or the other inserts. To be safe, if there are 2 inserts from a given company for a given week, please check both of them for a referred coupon.

  Soon we will be adding the ability to see the individual coupons that are still valid in each insert grouped by category as well.

• There is a coupon listed as being in a Sunday Insert on CouponCadet.com, but it isn't in my insert!

  Most coupons in the Sunday inserts are national, but each week there are a few coupons that are regional - usually targeted at regional brands. For instance, in Massachusetts you might see a coupon for Hood milk, which is not available in southern part of the country; or for Borden milk in a Texas newspaper, which is not available in the northeast. We are working hard to capture these differences, and hope to soon have the site configured so that you can enter your zip code, and we can show you additional coupons targeted just for your area.

  Currently, our Insert Info tab contains information about inserts based on the newspaper inserts that we scan each Sunday. Please note that our coupons may differ slightly from the coupons in your paper. If you do not live in the Boston metropolitan area or southern New Hampshire, we suggest you check your inserts one final time before discarding.

• I saw coupons on a website, but they aren't on CouponCadet.com!

  Although we have monitor more than 500 websites now, and add new sites every day, there are still some sites that we haven't gotten to yet. If you find a website that has coupons that are not in the CouponCadet.com database, please let us know via the Missing Coupons page. Thanks!

• Can I use coupons when I buy trial sizes of products?

  In general, no. Almost all coupons for products that do provide trial sizes include a disclaimer stating that the coupon is not valid for the trial size. CouponCadet.com does NOT print these disclaimers. If we do find a coupon that can be used for a trial size, we will include that information in the coupon's description.

• Can I copy coupons?

  No. First, it is against the law. Secondly, it discourages manufacturers from issuing new coupons. Online sites will usually let you print two copies of each coupon per computer - that is OK. However, please do not try copying them, or the coupons you find in the Sunday paper. If you need additional coupons, search on CouponCadet.com. You will be surprised at how often there are multiple sources for the same coupon.

• Does CouponCadet.com have a privacy policy?

  Yes. Click here to read it.